Frequently Asked Questions
Everything you need to know about your Shapellx® experience.
How do I find my perfect size?
We recommend checking our detailed size chart located on each product page. For the best fit, use a soft measuring tape to measure your waist and hips, and choose the size that aligns with your measurements rather than your standard dress size.
What is your return and exchange policy?
We offer a 60-day return and exchange window. Items must be unworn, unwashed, and in their original packaging with all tags attached. Please note that for hygiene reasons, some items may be final sale.
How long does shipping take?
Standard shipping typically takes 5-8 business days within the United States. International shipping times vary by location, usually ranging from 10-15 business days. You will receive a tracking number via email once your order ships.
Can I wear Shapellx® shapewear all day?
Yes, our products are designed with high-quality, breathable fabrics and comfort-focused technology. However, if you are new to compression wear, we recommend starting with a few hours a day and gradually increasing your wear time.
How should I wash and care for my shapewear?
To maintain the elasticity and longevity of your garments, we recommend hand washing in cold water with mild detergent and laying flat to dry. Avoid using bleach, ironing, or machine drying.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options like Afterpay and Klarna for your convenience.