Returns & Exchanges
At Shapellx®, we want you to feel confident and comfortable in your shapewear, which is why we offer a 60-day window for easy returns and exchanges on items in their original condition. We are committed to helping you find your perfect fit while ensuring a seamless shopping experience.
Return Process
- 1.Initiate Your Request
Visit our online Returns Center and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare Your Package
Ensure the items are unworn, unwashed, and have all original tags attached before securely packing them in their original packaging.
- 3.Print and Attach Label
Download and print the prepaid shipping label provided through our portal and affix it clearly to the outside of your return package.
- 4.Drop Off and Track
Drop your package off at any authorized carrier location and keep your tracking number handy until your refund or exchange is processed.
